Contact the WA Museum

Use the details below to get in contact with the Western Australian Museum.

  • Email:
  • Phone 1300 134 081
  • Phone: +61 8 9431 8413
  • Toll free (Country WA callers only): 1800 023 333
  • Browse the Museums page to find the addresses of individual locations.

For invoicing purpose:

  • ABN: 95 249 517 733
  • Mailing address: Locked Bag 49, Welshpool DC, WA 6986


The Western Australian Museum welcomes your feedback, whether it is a comment, compliment, request for information, or complaint.

See our Customer Service Charter about the different ways on how to provide your feedback, or email us at

If you request for a response to your feedback or you make a complaint, we will:

  • ensure you are treated fairly and with respect;
  • aim to provide a response or have the complaint resolved, or advise you of the reason for any delay;
  • respect your privacy and keep information about you confidential.

For further information about how your feedback will be processed, you can either

  • refer to the Complaints Flowchart
  • email:
  • phone: 1300 134 081 or toll free (Country WA callers only): 1800 023 333 where your call will be redirected to a relevant employee.