Contact the WA Museum

Use the details below to get in contact with the Western Australian Museum.

  • Email: reception@museum.wa.gov.au
  • Phone 1300 134 081
  • Phone: +61 8 9431 8413
  • Toll free (Country WA callers only): 1800 023 333
  • Browse the Museums page to find the addresses of individual locations.

For invoicing purpose:

  • ABN: 95 249 517 733
  • Mailing address: Locked Bag 49, Welshpool DC, WA 6986

Feedback

The Western Australian Museum welcomes your feedback, whether it is a comment, compliment, request for information, or complaint.

See our Customer Service Charter about the different ways on how to provide your feedback, or complete and submit the online Customer Feedback Form.

If you request for a response to your feedback or you make a complaint, we will:

  • ensure you are treated fairly and with respect;
  • aim to provide a response or have the complaint resolved within 10 working days, or advise you of the reason for any delay;
  • respect your privacy and keep information about you confidential.

For further information about how your feedback will be processed, you can either

  • refer to the Complaints Flowchart
  • email: feedback@museum.wa.gov.au
  • phone: 1300 134 081 or toll free (Country WA callers only): 1800 023 333 where your call will be redirected to a relevant employee.