Draft Disability Access and Inclusion Plans (DAIP) 2018 - 2022

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Until the end of January you can access a DAIP questionnaire to provide us with further feedback.

DAIP Consultation Questionnaire

If you need any help, please contact our Customer Relations Team on 1300 134 081.


The following overarching strategies will guide tasks, reflected in annual implementation plans, that the Western Australian Museum will undertake from 2018 – 2022 to improve access to its services, buildings and information. 

Outcome 1

People with disabilities have the same opportunities as other people to access the services of, and any events organised by, the WA Museum.

Strategies

  1. Develop and implement public programs and activities so that they meet the needs of people with disabilities, their families and carers. Where possible, develop the public programs in partnership with people with disabilities, their families and carers.
  2. Ensure universal access is fundamental to the planning, design and installation of Museum exhibitions including implementation of a best practice ‘Access and Inclusion Checklist for Exhibitions’.
  3. Ensure Museum events, including associated marketing material, are accessible to people with disabilities, including those held in non-Museum facilities.
  4. Explore new and creative ways of delivering Museum experiences, including through the use of new technologies, so that they are accessible to people with disabilities, their families and carers./li>
  5. Actively encourage participation in Museum programs, exhibitions, events, and other activities by people with disabilities, their families and carers, including through the promotion and marketing of these programs and activities.
  6. Where Museum events and services are tailored to people with disabilities, marketing material will be specifically targeted to reach relevant audiences and raise awareness of these events and services.

Outcome 2

People with disabilities have the same opportunities as other people to access the buildings and other facilities of the WA Museum.

Strategies

  1. Improve the accessibility and ease of use of Museum buildings and facilities so that they meet the needs of people with disabilities, their families and carers.
  2. Ensure that planning, design, construction and delivery of the New Museum (to be completed by 2020) comprehensively addresses universal access requirements
  3. Work cooperatively with public authorities to ensure adjacent facilities, such as for parking, drop off zones and amenities, meet the needs of people with disabilities, their families and carers.

Outcome 3

People with disabilities receive information from the WA Museum in a format that will enable them to access the information as readily as other people.

Strategies

  1. Ensure all information provided by the Museum to the public, including the Museum’s website, complies with the State Government Access Guidelines for Information, Services and Facilities and is perceivable, operable, understandable, and robust.
  2. Ensure information is available that assists people with disabilities, their families and carers to plan for a visit to a Museum program, exhibition, event, and other activity, whether held onsite or off-site.
  3. Provide information to the public that is accessible by default where practicable, and also provide information in alternative formats upon request.

Outcome 4

People with disabilities receive the same level and quality of service from the staff of the WA Museum.

Strategies

  1. Through annual training and professional development, ensure all staff and volunteers have the knowledge and skills to provide quality services for people with disabilities, their families and carers.
  2. Ensure that staff and volunteers provide a welcoming environment for people with disabilities, their families and carers, and that they are able to provide specific assistance if required to ensure the Museum is widely accessible and inclusive.
  3. Ensure that the induction of new Museum employees and volunteers incudes access and inclusion awareness, customer service, and other requirements of this DAIP.

Outcome 5

People with disabilities have the same opportunities as other people to make complaints to the WA Museum.

Strategies

  1. Ensure that complaint mechanisms are accessible for people with disabilities and that complaints can be made in a flexible manner.
  2. Monitor complaints that relate to disability access and inclusion (number per year) and ensure that there is timely resolution of such complaints.

Outcome 6

People with disabilities have the same opportunities as other people to participate in any public consultation by the WA Museum.

Strategies

  1. Ensure all public consultation by, or on behalf of, the Museum is conducted in an inclusive and accessible manner.
  2. Continue to convene the Access and Inclusion Reference Panel that provides guidance on access and inclusion for people with disabilities, their families and carers, for the New Museum development. Continue access and inclusion related consultation, on an organisation wide basis, after the New Museum development is concluded.

Outcome 7

People with disabilities have the same opportunities as other people to seek employment with the WA Museum.

Strategies

  1. Ensure recruitment practices are inclusive and encourage people with disabilities to apply for employment with the Museum.
  2. Through training and professional development and other means, ensure that Museum staff with a disability, as well as staff who are a carer for a person with a disability, are supported appropriately so they can undertake their employment responsibilities.